Find out why customers return year after year

Since 1991, Global Training Center has assisted companies like yours to become industry leaders in import and export trade. Our best-in-class training helps individuals and teams stay up to date on international trade issues and become experts themselves.

Don’t take our word for it, our clients will tell you themselves. Click below and see what attendees say in reviews on Global Training Center’s courses and our instructors!

It was a great basics course which was nice! I really loved Adam as the instructor it was fun and easy to listen to him. a great basics course which was nice! I really loved Adam as the instructor it was fun and easy to listen to him.

Adam was very upbeat, paused for questions, and seemed very knowledgeable on the subject matter

Adam was very good and knowledgeable.

The webinar was very information and the instructor did a great job of trying to cover all the material as well as answer questions.

The instructor was well-informed. Presented materials well. The webcam with just the instructor and the attendee did not distract from the training.

The instructor made the material completely understandable and offered a lot of good resource

As someone just learning how to classify products, this was very informative. I wish I would have signed up for the webinar sooner. Adam was extremely knowledgeable, and you can tell has a lot of experience. I appreciate the examples and analogies he used in the webinar to help me better understand the language of the information provided.

Adam was great. Very knowledgeable, and patient while we asked questions and I appreciated that he took the time to familiarize himself with what each person in the class was importing so he could point out specifics that were relevant to us. This was exactly the kind of detailed overview I was looking for to start my import training.

The webinar was very good. Very informative and had good use of examples/exercises to help put what we were learning to use. Adam was great, he did a good job of slowing down and fully explaining some of the more difficult information.

Adam was great! It was easy to stay focused on the lesson and he made everything less daunting!

Adam is a great instructor, his knowledge of the topic is excellent. Great to learn from someone who has actual experience with the day-to-day processes.

Adam is very detailed, and knowledgeable and enjoyed the webinar.

Adam was great! He was clear, and concise and kept the flow of the course going very smoothly.

Overall, I really enjoyed the experience. Adam was very knowledgeable when discussing the course material. I feel that the class gave a great overview of the HTSUS and Schedule B.

“Excellent presentation and interaction with the attendees. He was very friendly and easy to talk to, and that makes you wanting to participate; you learn better, as a result.”

“Arthur O’Meara was a great instructor. He kept what could be a boring topic interesting. I learned a great deal in this class and plan to take the next one in this series.”

“Very informative. I learned a lot and now know I have more to learn. Arthur O’Meara is a great instructor and I would recommend him for any of the classes he teaches. I appreciate him taking the time to explain the things we didn’t know or have answers too as some of us are just starting to learn.”

Private Corporate Training

“Everything learned here today in the seminar was beneficial. Great Presentation!”

“The Q & A section of the course was most beneficial, specifically related to our operation. Arthur gave
easy and clear answers and explanations.”

“The most beneficial part of the course were the examples of Incoterms and the interaction with the


The instructor was very detailed. Everything was great.

The small class size was beneficial. It was easy to ask questions and stay engaged.

Class was fantastic today. Do you know when you plan to be back in Milwaukee again?

St. Louis

This is one of the best offsite training’s I’ve had.

Arthur did a wonderful job. It was an informative and educational experience. Arthur made it very easy for
everyone to understand the material when he involved the entire class in the examples.

Arthur gave easy to understand examples in plain language. The presenter’s knowledge of the material and the
industry were most beneficial. The discussion regarding freight forwarders, customs brokers and ocean bill
of lading were most beneficial. Arthur O’Meara is an excellent, engaging and effective instructor.

Overall good material and good presentation.  I like how the instructor required participation from all
participants.  The instructor really made us think about our internal controls/processes and how we can make them


All of the information presented was very beneficial. The knowledge gained will prove to be very rewarding
as I will also share this with my colleagues and use it in my workload.


The seminar was all beneficial. Many topics were touched on. Arthur was very knowledgeable. He was very
interesting and kept the seminar from becoming boring.


I just wanted to thank you for the classes. The three I took were very informative, even with my somewhat
established background. I was trained early on in what to do, but not the why. I’ve been back to work one day and
we’re already making adjustments for the better.

Loved the interaction from the instructor (Arthur O’Meara), kept the class involved at all times.


Material was taught in an easily digestable manner. I wouldn’t change anything. A lot of information was taught efficiently.

Everything was beneficial. I loved the class! It will improve my job immensely.

Everything was great! I enjoyed learning all the information.

Awesome instructor! He made the class enjoyable. Love his music, too! I took this class because a coworker
loved the instructor! Edge of seat excitement and learning!

Arthur is a great teacher! Took time with everyone as a class and has a great personality.

Arthur is very entertaining this was the class I needed the most and came out of it feeling very informed

Arthur was engaging and presented the material in a great way. Coming from a place of zero experience in
Tariff Classification I feel like I’m leaving with a much better understanding. It was a great introduction to
future Tariff Classification needs.

Best class I’ve had offsite! Course overall was amazing.


I enjoyed that the subject matter was tailored to the participants. Overall enjoyed the class content.

The most beneficial part of the seminar was the range of knowledge of the instructor.

The whole class was beneficial for me since I have zero experience. It will help with my training at my job.

The instructor explained terms clearly and spoke in a way that inexperienced attendees could understand.


High-level talking points on the importance of contract negotiations/conditions relative to Export
Compliance were the most beneficial part of the course. I thought the content and interactions were informative and
useful. I wouldn’t change anything.

The most beneficial part of the seminar was the review of HTC codes. Mr. O’Meara is intelligent, lively and
knows his material. He is a highly recommended instructor.


Actually, everything was beneficial. There’s so much I don’t know – this gives me a great resource to reference. This will give me confidence and a place to go back to when I have questions.

To me, hearing the verbiage used in context and with examples made it much easier to understand and retain. I think it will greatly help my performance with my shipping responsibilities.

Arthur’s experiences are great examples and the book is good to keep as reference.

I thought it was great that Arthur did a compare/contrast to 2010 and 2020. It will help me to create a new presentation to my company on new Incoterms.

The most beneficial part of the seminar was the interaction with attendees and the instructor’s style of presentation. It helped me to be more confident.

Instructor presented the material really well, broke down difficult topics easily.

Start to finish, it was all beneficial. Very well organized, refreshing and fun!

Instructor was so knowledgeable. I have a better understanding of my daily work. It was a great class!

Every part of the course was beneficial. The instructor was best by far. Very knowledgeable, interesting and
very well spoken.

Questions were welcome and material was presented in a way that kept my attention engaged.

Thank you for the training. Having only been on the job one year, it has been helpful to have a more debt
understanding of rules, regulations and terms. I am going to try to attend more of your workshops. I think they
would be very helpful. You are a wonderful speaker. Very easy to follow and it keeps people engaged. Your “tone”
made it easy to listen to you. You would make a great college professor.

The way the instructor phrased terms and used them in examples to get the point across. This will give me a
better understanding on an international logistics standpoint and not just import/export.

Darie was very knowledgeable. It was a good training.

“Very helpful and kind. She showed great knowledge on the field and provided several examples on how to have good compliance.”

“Wonderful, Darie was excellent at catering the training to the audience after introductions up front. Great participation and real world examples.”

“Loved Darie was awesome. She took time out to answer questions along the way and explained using example.”

George was wonderful!!! I REALLY like the format of being able to put your hand up and ask questions as new concepts or areas of concentration were presented. I think this helped facilitate a collaborative environment and allowed attendees to relate the topics to their respective area of trade and job role!

Fantastic. A lot of information to digest at one time, but very worthwhile and cost effective.

Instructor was great and willing to answer all questions.

This was an excellent webinar. George Thompson is very knowledgeable and is very articulate and easy to understand.

Enjoyed the Instructor and the class. His knowledge of course material and laws was extremely impressive.

I felt that the webinar was straight and to the point. The instructor was very knowledgeable in the subject and was very willing to answer all of our questions.

“Excellent, she was well versed in the subject matter and enjoyable to listen to. Well worth the time!” – Security/CTPAT Manager

“Lots of information details and would be hard to gain knowledge all in one full day but all was very good resources that we can utilize. Instructor Renee was very good in explaining the questions I had during the class” – Traffic Specialist

“Renee was great. Clearly very knowledgeable and experienced. She had little quizzes at the end of each chapter that kept everyone engaged. Lots of helpful information.”

“The most beneficial part was having golden nuggets. I am newer to Trade focus. I need to know where to focus on initially, so the Golden Nuggets are helpful.”

“Renee was great. She was up beat and made the information easier to learn.”

“I thought the instructor connected with her students and offered readily understandable interpretations of the customs regulations.”

“The training was excellent. Found the instructor to be very knowledgeable and she presented the material in a very good way. The case studies, were beneficial, as they depict actual review and explanation of actual documents involved.

Trudy is an excellent instructor and I love her energy. The book and the class are exactly what I needed.

The webinar was very informative. I learned more today than in many years at work. This will spur me on to take more classes

It was great! Very informative and thoroughly explained all of the different Incoterms. Trudy was an excellent instructor! She was very personable starting with the introduction. She is in expert at this and knows her “”stuff””. She was also upbeat and kept the class moving. Thank you so much, Trudy!

Trudy Wilson is so knowledgeable, keeps you engaged during the webinar!

Everything was great. I can help our associates with export documents.

Instructor was top notch – explained things really well and presented materials in an easy to understand way.

This material was well presented and very helpful. I enjoyed Trudy’s presentation, enthusiasm and ease of understanding. She explained the topic very well and answered everyone’s questions clearly and consistently. Thank you!

Trudy explained and presented well. Thank you so much. Trudy is a great presenter and made things very easy to understand.

I found all topics beneficial. Provides a refresher and better understanding on this subject. Excellent and articulate presentation. This training was very well done!

Trudy is a wonderful instructor, has a clear understanding of what she is teaching and very personable, which makes it a great learning experience.

Trudy did an amazing job making this webinar engaging and interesting. It is not easy presenting in a webinar format when you can’t get the participant feedback and it didn’t feel like a webinar. Very well done!

Everything was good. I liked how there was links/sources for a lot of the websites.

I will be more in compliance with Canada regulations. Trudy Wilson was a great presenter.

Enjoyed this tremendously and I found it very helpful. It strengthened my knowledge of Incoterms.

Trudy is able to address individual’s questions by applying the contents to specific cases.

The class was perfect just the way it was presented. It was all beneficial for me.

I thought that the course was excellent! I now have a better understanding of how Incoterms impacts everyone
involved and therefore, can have a more meaningful conversation with customers. Loved the course, it was great!

This class will allow me to be more effective when using incoterm and not wonder if I’m doing the right
thing. The class was well taught. Trudy did an excellent job and I look forward to having more classes with her.

Everything was done perfectly. The class was a very educational and enjoyable experience. The instructor was
very friendly, outgoing and helped engage the class. Everything was perfect

Trudy was great and upbeat the whole presentation.

Trudy did an excellent job – well spoken, informative, and patient in dealing with questions asked.

Being unfamiliar with most incoterms, I found this class a great overview with enough detail to move
forward, as well as references to use in the future.

I work with Incoterms daily, this webinar has been extremely helpful with becoming more familiar with these
terms. Instructor was phenomenal. Very professional and informative.

All of the course was beneficial, it was useful. Very well done, Trudy knows her stuff – terrific.

I will be able to train others in Export to Canada Compliance. Information was very useful, instructor did a
great job.

Trudy was a great instructor. Our company will be signing up for additional classes after this great
training experience.

Open discussions and option to ask questions when needed were most beneficial. Trudy was wonderful, very
friendly, knowledgeable and presented the material at a good pace for all.

I’d prefer to be at training “in person” versus webinar, but as a webinar, it was very informational….
I liked how people were able to questions while in each section of materials vs. having to wait until end of the
webinar. “

Great Speaker! Trudy does an absolute great job engaging the audience and making what could be a dull
subject, very interesting. It is hard to involve the audience in trainings such as this and I will continue to use
Global Training Center. Hope to get Trudy again!

Trudy was an excellent trainer.  I’ve learned so much from her and she made it exciting and worth going.
I’ll be taking more classes, hopefully with Trudy as the trainer.

I liked the flow of the webinar. The instructor (Trudy) is very knowledgeable and has a good personality for being an instructor. She kept things lively and moving but also gave ample time for questions and conversation. She gave good examples of the topics she covered. I enjoyed the class and took away what I was hoping to.

I really enjoyed the webinar and gained lots of information from it. I have taken numerous classes with Trudy over the past several years and she is the best with her teaching style.

Private Corporate Training

The most beneficial part of the class was the level of knowledge of the instructor. Also, the level of
energy and passion shown by the instructor. This course was very engaging.

Trudy is very knowledgeable and makes it fun for material which isn’t so fun. Great teacher!

The class was very informative and the presenter kept the class moving with witty humor and life
experiences. I give Trudy all fives for her job teaching this class. I would reccomend all EX/IM individuals taking
this class.

Excellent information – high energy instructor.


Everything was beneficial. I learned a lot of wrong’s that we are doing as a company and how we can move forward to save money. It will help me with shipping my orders correctly and terms to use.

Instructor was great – very knowledgeable and helpful! This class will impact my job performance significantly.

Instructor – Trudy Wilson, she did an outstanding job. Very knowledgeable and great personality.


Trudy did an excellent job, very personable and knowledgeable.

Las Vegas

Trudy was an excellent instructor, and very knowledgeable on all the challenging questions thrown her way. I
also loved the smaller class size.


Trudy was so knowledgeable and a great presenter!


I thought the entire course was beneficial. Don’t change anything. This will make my compliance more complete.

The most beneficial part of the seminar was the handbook that was given to take home. Great reference!

Trudy is very knowledgeable and personable and very engaging. She speaks in layman’s terms and her
explanations really help us understand.

Instructor was awesome, upbeat and fun. Lots of good info, learned a lot.

Most fun, interactive documentation training I have had!


Trudy was an excellent teacher and really got the class involved.

In general, the training class was very beneficial for beginners in logistics.

Trudy was a great instructor. This class will help me prepare my company for a potential customs audit.

All was beneficial. Trudy helped to keep us engaged and her energy was strong. We really enjoyed it! Trudy
was great and knowledgeable!

The instructor stimulated group discussion of very specific questions. I will definitely recommend this

Trudy Wilson’s insight and personalized analysis of the material was most beneficial.

Material and topics were clear and relevant.

The most beneficial parts of the course were the actual classifications, practice worksheets and on hands of
what was being taught. All of the presentation was excellent.

I enjoyed the exercises and the flexibility to discuss with others. It was all very necessary and good!

I had extremely minimal knowledge of NAFTA before today.  Absolutely glad I took this class.  It will impact
how/when I claim NAFTA!! Trudy is the BEST!


The most beneficial part of the course was the Q & A. The instructor was able to answer specific

The most beneficial part of the seminar was the topic on reviewing funding items in the schedule. The
examples were helpful. I enjoyed Trudy’s energy!! She made the class(es) fun. Trudy is an excellent presenter who
gave an excellent presentation.


Trudy is a really great teacher. She is engaging and an expert in the topic. Trudy’s knowledge and explanations were most beneficial.

The workbook that provided usable examples of forms was most beneficial. I will be more confident in
completing the
NAFTA form. Trudy was amazing!

All of the course was very beneficial. It will impact my job performance tremendously!! Trudy was

This will impact my job performance by ensuring that I am issuing NAFTA’s correctly. This was a great class!

Wonderful knowledge and great material – delivery of information.

This was the class I really needed and it was explained very well by Ms. Trudy Wilson.

Learned a lot on this subject. Ms. Trudy Wilson really helped in this area.

Really enjoyed the class. Ms. Trudy Wilson provided insights on this topic.

Always enjoy your classes.

Trudy, great instructor.

How will this class impact your job performance?

Tremendously, and the instructor was phenomenal.

Every single chapter was most beneficial. Trudy Wilson made it simple, easy and understandable. She created
a very interactive seminar. The follow up and support she offered were great.

The most beneficial part of the seminar was the presentation of the material and the explanation of Exworks
and FCA. Trudy delivered her information in a very good manner. She also answered all questions and did not teach
down to us. She kept things simple and easy to understand.

Very informative, easy to follow instructor who was knowledgeable and professional.


The resources offered were very beneficial. Trudy, the instructor, was great and a lot of fun.


All of the course was beneficial. For someone new to global trade this course was helpful in understanding the process.

I have been in the industry over 25 years and am a Licensed Broker and thought this was
great refresher course! Great pace and I learned a lot. Been to several other training courses that didn’t
add much value, but this one was very beneficial! Great job!

How will this class impact your job performance?

Greatly! Trudy did a fantastic job, was knowledgeable and kept my attention.

New Orleans

Trudy knows her field and dominates at being able to articulate CFR into layman terms.

Corporate LMS

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Trade Compliance Books

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