Effective Date: August 8, 2008
Last Reviewed: July 1, 2025

Global Training Center, Inc. (“GTC,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our tools or applications (including our mobile app and Alexa Skill), or interact with our services.

By using any GTC service, you acknowledge and agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Non-Personal Information (Automatically Collected)

When you browse our website, app, or other tools, we may collect:

  • IP address
  • Browser type and device type
  • Pages viewed and time spent
  • Referring URL
  • Date and time of visit
  • General geographic location

We use this data to improve performance, user experience, and site content.

b. Personal Information (You Provide)

You may choose to provide personally identifiable information (PII) when you:

  • Make a purchase
  • Submit a form or request a quote
  • Register for a course
  • Subscribe to a newsletter or download resources
  • Use online chat or customer support
  • Communicate with our team or instructors

This may include:

  • Name
  • Company name
  • Email address
  • Phone number
  • Mailing address
  • Billing/payment details (processed securely via third-party platforms)

2. How We Use Your Information

We use your personal information to:

  • Fulfill purchases and deliver training
  • Provide customer service and technical support
  • Send transactional or promotional communications
  • Improve content, tools, and services
  • Customize your experience with GTC
  • Offer training or materials relevant to your professional interests

3. AI and Content Use Disclosure

We may use anonymized and de-identified user interactions (such as questions asked during training, chat logs, or course feedback) to:

  • Train internal AI models and chatbots
  • Improve our digital tools and course design
  • Develop subscription-based educational tools using GTC content

We do not use personally identifiable information for these purposes unless you provide explicit consent.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Analyze traffic and usage behavior
  • Remember your preferences
  • Track marketing campaign performance
  • Serve relevant advertising on other sites via remarketing

You can manage or disable cookies via your browser settings.

We may also work with third-party partners to deliver ads based on your activity on our site and others. These partners may use cookies or hashed identifiers (like your email) to help deliver relevant ads.

5. Information Sharing

We do not sell your personal data.

We may share your information only with:

  • Instructors or third-party providers facilitating your specific course or request
  • Service providers performing functions on our behalf (e.g., payment processors, email platforms, hosting providers)
  • Legal authorities, if required by law

Each third-party provider is contractually obligated to protect your data and only use it for intended business purposes.

6. Links to Third-Party Sites

Our website may contain links to external sites not controlled by GTC. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any information.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure. Use of our tools is at your own risk.

8. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

  • Access, update, or delete your information
  • Opt out of marketing communications
  • Request information about data sharing

To exercise your rights, please contact us by using this form, or calling us:
📞 1-800-860-5030

9. Policy Updates

We may modify this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services indicates acceptance of the revised terms.

10. Governing Law

This Policy is governed by the laws of the United States and the State of Texas, without regard to conflict of law principles.