Policy

Seminar Policy:

CAN’T MAKE YOUR SCHEDULED SEMINAR? Please call 1-800-860-5030. If payment has been made and you are unable to attend your class, you can always send a substitute even at the last minute. Transfers to another class must be made two weeks prior to class date. Transfer fee of $125 will apply if transfer is requested less than two weeks prior to class date.

CANCELLATION/REFUND POLICY: Global will issue a complete refund if you cancel up to two weeks before your class begins. Please note, however, that cancellations received less than two weeks before the class can be converted into a tuition credit for $125. Then you may transfer to another date/location or choose another class to attend within a full year. In fairness to all attendees, confirmed attendees who do not attend their scheduled class are liable for the entire fee, unless prior notification is given to the Global Training office.

Webinar Policy:

CAN’T MAKE YOUR SCHEDULED WEBINAR? Please call 1-800-860-5030. If payment has been made and you are unable to attend your webinar, you can always send a substitute even at the last minute. Transfers to another webinar must be made three weeks prior to webinar date. Transfer fee of $125 will apply if transfer is requested less than three weeks prior to webinar date.

CANCELLATION/REFUND POLICY: Global will issue a complete refund if you cancel up to three weeks before your webinar begins. Please note, however, that cancellations received less than three weeks before the webinar can be converted into a tuition credit for $125. Then you may transfer to another webinar date to attend within a full year. In fairness to all attendees, confirmed attendees who do not attend their scheduled webinar are liable for the entire fee, unless prior notification is given to the Global Training office in writing.

2019 Seminar & Webinar Policy:

CAN’T MAKE YOUR SCHEDULED SEMINAR/WEBINAR? You may send a substitute even at the last minute at no charge. For a refund, the cancellation notice must be received in writing thirty (30) or more days prior to the seminar date. Please send cancellation notice to contact@globaltrainingcenter.com. No refunds will be granted for cancellations/transfers received within thirty (30) days of a seminar. Cancellations/transfers received within thirty (30) days of the class are subject to a $125 fee per class. Once fee is paid, you may then transfer to another class date within one full year. In fairness to all attendees, confirmed attendees who do not attend their scheduled seminar are liable for the entire registration fee, unless prior written notification is given to the Global Training office.

If you do not receive a seminar confirmation at least two weeks before the seminar, please contact our office. We recommend you do not make travel arrangements until you receive a seminar confirmation. We reserve the right to cancel any training class in the absence of quorum participants. If a cancellation occurs, registered attendees will receive a full refund of their registration fee or be provided with an option to transfer to another date. In the event of a cancellation, Global Training Center cannot be held liable for expenses incurred, such as travel or other related costs. We reserve the right to refuse service to anyone.